Terms of Service

Last updated: August 2026

Welcome to HeyTailz. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. General

These Terms apply to all visitors, users, and customers of HeyTailz. We reserve the right to update these Terms at any time. Continued use of the site after changes constitutes acceptance of the new Terms.

2. Products and Pricing

All prices are listed in US dollars. We reserve the right to modify prices at any time. Product descriptions are provided in good faith; we do not warrant that descriptions are error-free. If a product you receive differs materially from its description, you may return it under our Refund Policy.

3. Orders and Payment

By placing an order, you represent that you are at least 18 years old and authorized to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

4. Shipping

We ship within the United States. Estimated delivery times are provided at checkout and are not guaranteed. HeyTailz is not responsible for delays caused by carriers or circumstances beyond our control.

5. Intellectual Property

All content on this website — including text, images, logos, and product descriptions — is the property of HeyTailz and may not be reproduced without written permission.

6. Disclaimer of Warranties

Our products and website are provided “as is.” We make no warranties, express or implied, regarding fitness for a particular purpose. Our personalized recommendations are informational and do not constitute veterinary advice. Always consult a licensed veterinarian for medical concerns.

7. Limitation of Liability

To the fullest extent permitted by law, HeyTailz shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

8. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the applicable courts of the United States.

Contact Us

Questions about these Terms? Contact us at info@heytailz.com.