Shipping & Delivery
Shipping & Delivery
We ship all orders within the United States. Here’s everything you need to know.
Processing Time
Orders are typically processed within 1–2 business days of being placed. You’ll receive a confirmation email once your order has shipped.
Shipping Options & Estimated Delivery
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 2–3 business days |
Delivery estimates begin from the date of shipment, not the date of order. Actual delivery times may vary depending on your location and carrier.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number. You can use this to track your package directly with the carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We occasionally offer free shipping promotions — sign up for our emails to stay informed.
Delays
While we do our best to ensure timely delivery, HeyTailz is not responsible for delays caused by carriers, weather, or other circumstances outside our control. If your order is significantly delayed, please contact us at info@heytailz.com.
Questions?
Contact us at info@heytailz.com and we’ll get back to you within 1 business day.